Account and access
For verification links, sign-in, waitlist status, or an entitled download that is not visible, include the account email and the approximate time of the issue.
Open accountCHEQIT support
Help for connected and air-gapped deployments.
Use the fastest route below. Never send camera footage, credentials, activation secrets, or unredacted environment files by email.
Choose a support route
Install and operations
Check the Linux requirements and installation guide first. From the installed app, generate the redacted support bundle and attach it to your request.
Installation guideAir-gapped activation
Move only the CHEQIT request and licence key files across your approved transfer boundary. If activation fails, include the displayed error and product version; do not paste the key file contents.
Offline guidance